We thank you for giving us this wonderful opportunity to serve you. Please note the delivery policy stated herein.


  • The Health Factory is a customer focused organisation and will always make a best effort for the delivery to be made within the requested / prescribed time frame.
  • The Health Factory may not be able to make deliveries to certain areas. You are advised to contact Customer Care at 9769274356 to ascertain if delivery is possible to the address requested.
  • The Health Factory may choose to make the delivery by a company personnel or by a third party like a courier.
  • In a rare case and due to unavoidable circumstances, delivery may get delayed.
  • The Health Factory will make the best effort to deliver good product. In a rare case of receiving a product in damaged packaging, request not to accept/email to customercare@thehealthfactory.in at the earliest.