We thank you for giving us this wonderful opportunity to serve you. Please note the delivery policy stated herein.


  • The Health Factory is a customer focused organisation and will always make a best effort for the delivery to be made within the requested / prescribed time frame.
  • The Health Factory may not be able to make deliveries to certain areas. You are advised to contact Customer Care at 8169933174 / 9769274356 to ascertain if delivery is possible to the address requested.
  • The Health Factory may choose to make the delivery by a company personnel or by a third party like a courier.
  • In a rare case and due to unavoidable circumstances, delivery may get delayed.
  • The Health Factory will make the best effort to deliver good product. In a rare case of receiving a product in damaged packaging, request not to accept/email to info@thehealthfactory.in at the earliest.